1. Are you a factory or a trading company?
Yes, we are a direct manufacturer—Xingtai Penghao Machinery Manufacturing Co., Ltd. (PHMTOOLS). We specialize in R&D, production, and sales of reinforced machinery. You are welcome to visit our factory anytime.
2. Do you have ready stock for immediate delivery?
Yes, we usually deliver machines within 3 days if no special customization is required. However, due to raw material price fluctuations and environmental policies, we recommend placing orders promptly to secure the best deal.
3. Is the machine easy to operate?
Absolutely! Our machines are user-friendly, and we provide operation videos. If needed, we can also send an engineer to your country for on-site training and support.
4. What certifications do your machines have?
Our products are ISO9001-certified and CE-compliant, ensuring high-quality standards for global markets.
5. Which countries do you export to?
Our machines are widely exported to Southeast Asia, South Asia, Europe, North Africa, and the Middle East. We also have agents in Sri Lanka and Algeria for better local support.
6. Can I test the machine before purchasing?
Yes! We encourage customers to visit our factory and test the machines to verify performance and quality firsthand.
7. What types of machines do you produce?
We manufacture:
✔ Automatic stirrup bending machines
8. Do you provide after-sales service?
Yes, we offer comprehensive after-sales support, including remote guidance, spare parts supply, and engineer dispatch if necessary.